Terms and conditions

These terms of sale are entered into between, on the one hand, the entity Treaptyque, hereinafter referred to as "We", and, on the other hand, any natural or legal person wishing to make a purchase via the website www.treaptyque.com, hereinafter referred to as "You".

Acceptance of the general terms of sale:

Our general terms of sale apply to any order for products placed on treaptyque.com in accordance with the provisions below. Any contrary or different clause from our customers that has not been expressly accepted in writing by Us shall not be binding on us.

These general terms of sale govern the contractual relationship between You and Us. They shall prevail over any other conditions appearing in any other document, unless otherwise agreed in advance, expressly and in writing.

You acknowledge that You have read these terms when placing Your order and expressly declare that You accept them without reservation.

We may modify these terms at any time. In the event of a modification, the terms applicable to Your order are those that were online and that You accepted on the day Your order was placed.

If You do not agree with these terms and conditions, You must not use the Site or place an order.

Prices:

Prices are given for information purposes and may change.

The price applicable to Your order is the one shown under the product description on the Site on the day the order is confirmed. Prices displayed online are guaranteed, unless, in particular as a result of an error or a technical problem, a price is abnormally low (or, conversely, too high).

Prices on the website are expressed per unit in euros, all taxes included (VAT not applicable under article 293 B of the French General Tax Code), and correspond to the rate in force on the day of the order.

They do not include shipping costs, which are charged in addition to the price of the products purchased depending on the order amount.

Shipping costs are shown before Your order is placed if the chosen item has a calculated shipping rate.

If an object has no shipping rate, You can still buy it and the Treaptyque team will contact You to arrange a tailored shipment.

In all cases, invoices will be dated the day the products are shipped.

Outside mainland France, orders are subject to a quote. Please contact Us by email at: contact@treaptyque.com or by phone at +33 6 48 81 11 94. We will contact You as soon as possible with a quote.

For all products shipped outside the European Union and the French overseas territories, the price shown on the invoice excludes taxes. Customs duties, local taxes, import duties or state taxes may be charged. These duties and amounts are beyond Our control. They are payable by You and are Your sole responsibility, both in terms of declaration and payment to the competent authorities and bodies of Your country. We advise You to check these matters with Your local authorities.

Purchase conditions:

Orders can be placed on the website www.treaptyque.com or by contacting our customer service directly on WhatsApp or by phone at +33 648 811 194.

Purchases can also be made by appointment at our storage space in the Essonne (91), one hour from Paris, where you can discover the collection and try the pieces.

Purchases on the site are made using the "cart". The cart allows You to select the items You like. You can view, add to or modify it at any time during Your visit. The contents of Your cart will be definitively allocated to You once You have validated Your cart and Your delivery address, subject to availability.

Confirming the order implies acceptance of these terms of sale, acknowledgement that You are fully aware of them, and waiver of Your own purchase conditions or any other conditions. All data provided and the recorded confirmation shall constitute proof of the nature, content and date of the transaction. The confirmation shall constitute signature and acceptance of the transactions carried out.

We are only bound to fulfil the order once We have accepted it, as confirmed by an email sent to the address You provided. Validation of the order serves as an invoice.

You are bound by the information You give Us when placing the order. In the event of an error in the recipient's details, We cannot be held responsible if We are unable to deliver the product.

We reserve the right to cancel any order from a customer with whom there is a dispute regarding payment of a previous order.

We do not accept returns, exchanges or refunds if your order was placed directly with our team and not via the Treaptyque website.

We are not responsible for any customs duties that may apply on receipt of your parcel in countries that are not members of the European Union. If you do not pay these duties or refuse the parcel, you alone are responsible and Treaptyque is entitled to refuse any refund.

If your parcel is not collected in time and your local post office returns it to us, we will have to charge you a second time for delivery to your home.

You declare that You are at least 18 years old and have legal capacity, or that You hold parental authorisation allowing You to place an order.

The sale of products presented on the Site is open to buyers residing in France and abroad, provided that delivery can be made to the destination country.

Right of withdrawal and returns:

For distance selling (without the simultaneous physical presence of the parties), the customer has, in accordance with Article L 121-20 of the French Consumer Code, a withdrawal period of seven days from delivery of their order to return the product to the seller for an exchange or a refund without penalty within 30 days, excluding return costs and initial shipping costs.

Any exchange of goods is subject to our prior agreement.

Return requests must be sent by email to contact@treaptyque.com, stating full contact details, the date and reference of the order and the reason for the return. The customer's return request will then be reviewed.

Treaptyque suggests that customers return their products by UPS, with additional insurance covering the market value of the products, guaranteeing, where applicable, compensation up to their actual market value in the event of theft or loss. Cash-on-delivery shipments are not accepted. In all cases, returns are made at the customer's risk. The customer must keep proof of return.

Returned products must not have suffered any damage and must be in perfect condition for resale, in their original packaging. Any damaged or incomplete product will be neither refunded nor exchanged.

Warranties:

Products sold by Treaptyque are second-hand goods. They may show signs and scratches from use and are sold as is, without any warranty.

The products offered to you are vintage objects showing signs of use or restoration, and are purchased by You as is.

The photographs, the exclusive property of Treaptyque, are as faithful as possible but cannot guarantee a perfect likeness to the product offered, particularly with regard to colours and materials. They are therefore not contractually binding and in no case can our liability be engaged.

In the interest of transparency, we invite you to contact us by email at contact@treaptyque.com , on WhatsApp or by phone at +33 648 811 194 for any further information.

The products are those appearing on the online shop www.treaptyque.com They are offered while stocks last. Our product catalogue may change at any time.

Most of our products were made several decades ago and often do not comply with current safety standards. They may present a risk if used for purposes other than decoration.

The customer is expressly informed that Treaptyque is not the producer of the products presented on the site "www.treaptyque.com", within the meaning of French law no. 98-389 of 19 May 1998 on liability for defective products.

Consequently, in the event of damage caused to a person or property by a defect in the product, only the producer's liability may be sought by the customer. We also remind you that the products, services and information offered by Treaptyque in no way replace vigilance.

Treaptyque cannot be held liable for non-compliance with the legislation of the country where the products are used or delivered. It is Your responsibility to check with the local authorities whether the products or services You intend to order may be imported or used.

Liability:

In the online sales process, the seller is bound only by an obligation of means; it cannot be held liable for any damage resulting from the use of the Internet.

Treaptyque cannot be held liable for any damage resulting from the use of the goods sold for any purpose other than decoration.

Intellectual property:

All elements of the site www.treaptyque.com are and remain the exclusive intellectual property of Treaptyque. No one is authorised to reproduce, exploit, redistribute or use in any way, even partially, any element of the site, whether text or visual.

Any simple link or hyperlink is strictly prohibited without the express written consent of Treaptyque.

Dispute resolution:

These online terms of sale are governed by French law.

In the event of a dispute, jurisdiction is given to the competent courts of Paris, notwithstanding multiple defendants or third-party proceedings.