These conditions of sale are concluded on the one hand between the Treaptyque entity, hereinafter referred to as "We" and on the other hand, any natural or legal person wishing to make a purchase via the website www.treaptyque.com referred to as hereinafter "You".
Acceptance of the general conditions of sale:
Our general conditions of sale apply to all product orders recorded by treaptyque.com in accordance with the provisions below. Any contrary or different clause emanating from our customers not expressly accepted in writing by Us would not be binding on us.
These general conditions of sale govern the contractual relationship between You and Us. These general conditions of sale will prevail over all other conditions appearing in any other document, except prior, express and written derogation.
You acknowledge having read, at the time of placing the order, these conditions and expressly declare to accept them without reservation.
We are free to modify the T&Cs at any time. In the event of modification, the T&Cs which are applicable to your order are those which were online and which You accepted on the day of transmission of Your order.
In case of disagreement with the terms and conditions of the T&Cs, You must not use the Site and place an order.
The prices are given as an indication. They are subject to change.
The price applicable to your order is that indicated under the description of the product appearing on the Site on the day of confirmation of the order. The prices displayed online are guaranteed, unless, in particular due to an error or a technical problem, it is abnormally low (or too high in the opposite case).
The prices are expressed on the website individually in euros all taxes included, VAT not applicable under article 293 B of the CGI and correspond to the price in force on the day of the order.
They do not include shipping costs, invoiced in addition to the price of the products purchased according to the amount of the order.
Shipping charges are shown before Your order is placed if the item chosen has calculated and recorded shipping.
If the item has no shipping value, you can still buy this item and be contacted by the Treaptyque team to arrange a custom shipment.
In all cases, the invoices will be dated the day the products are sent.
Outside mainland France, orders are subject to the establishment of an estimate. You must contact Us by email at the following address: email@example.com or Contact Us by telephone at the following number: + (0)6 48 81 11 94. We will contact You as soon as possible in order to offer You this quote.
For all products shipped outside the European Union and DOM-TOM, the price indicated on the invoice is exclusive of tax. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not our responsibility. They are at Your expense and are Your sole responsibility both in terms of declaration and payment to the competent authorities and organizations in your country. We advise You to find out about these aspects from the local authorities.
Terms of purchase:
All orders are made through the website www.treaptyque.com or by contacting our customer service directly on WhatsApp at +33 783 878 694 or by phone at +33 648 811 194.
Purchases are also made at our showroom at 14 Rue Gabriel Péri 92300 Levallois-Perret.
The purchase on the site is made by the use of the "basket". The "basket" allows You to virtually select the items You like. You can consult it, complete it or modify it at any time during your visit. The contents of Your basket will be definitively assigned to You after You have validated Your basket and Your delivery address, subject to the availability of the items.
The confirmation of the order entails the acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of taking advantage of its own conditions of purchase or other conditions. All of the data provided and the recorded confirmation will serve as proof of the nature, content and date of the transaction. Confirmation will be worth signing and acceptance of transactions.
We will only be committed to carrying out the order after acceptance by Us of Your order, confirmed by an email which will be sent to You at the address which You will have communicated to Us. The validation of the order worth invoice.
The information You provide to Us when placing an order is binding on You. In the event of an error in the wording of the recipient's details, We cannot be held responsible for the impossibility in which We could be to deliver the product.
We reserve the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.
We do not accept returns, exchanges or refunds if your order was placed directly with our team and not via the Treaptyque website.
We are not responsible for customs duties that may apply upon receipt of your package for countries that are not members of the European Union. If you do not pay your customs duties or refuse the package, this is solely your responsibility and Treaptyque has the right to refuse any refund to you.
If your package is not received in time and your local post decides to send it back to us, we will have to charge you a second time for sending it to your home.
You declare that you are at least 18 years old and have the legal capacity, or hold parental authorization allowing You to place an order.
The sale of products presented on the Site is reserved for buyers residing in France and abroad provided that deliveries can be made in the destination country.
Right of withdrawal and returns:
In the context of distance selling (without the simultaneous physical presence of the parties), the customer has, in accordance with Article L 121-20 of the French Consumer Code, a withdrawal period of seven days from delivery. of their order to return the product to the seller for exchange or refund without penalty within 30 days, except for the return costs and the initial shipping costs.
Any exchange of goods is subject to prior agreement on our part.
The return request must be made by email to the address firstname.lastname@example.org, specifying its full contact details, the date and the order reference as well as the reason for the return. The customer's return request will then be studied.
Treaptyque suggests that the customer return his products by colissimo with a recommendation or additional insurance for the market value of the products, guaranteeing him, if necessary, compensation for the products up to their market value. real in the event of theft or loss of this merchandise. COD shipments are not accepted. In all cases, the return is made at the customer's risk. It will be the customer's responsibility to retain any proof of return.
Returned products must not have suffered any deterioration, in perfect condition for resale, in their original packaging. Any damaged or incomplete product will not be refunded or exchanged.
The products sold by Treaptyque are second-hand goods, these may have traces and scratches of use and are sold as is, without any guarantee.
The products that are offered to you are old objects showing traces of use or restoration, and are purchased by You as is.
The photographs, exclusive property of Treaptyque, are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to colors and materials. They therefore have no contractual value and under no circumstances can we be held liable.
For the sake of transparency, we suggest that you contact us by email: email@example.com by WhatsApp at +33 783 878 694 or by phone at the following number: +33 648 811 194 to give you more information.
The products are those which appear on the site of the online store www.treaptyque.com They are offered within the limits of available stocks. The catalog of our products can constantly evolve.
Our products, mostly manufactured several decades ago, often do not meet current safety standards. They may present a risk in the context of a use other than decoration.
The customer is expressly informed that Treaptyque is not the producer of the products presented on the “ www.treaptyque.com ” site, within the meaning of law no. 98-389 of May 19, 1998 relating to liability for defective products.
Consequently, in the event of damage caused to a person or property by a defect in the product, only the responsibility of the producer of the latter may be sought by the customer. In addition, We remind you that the products, services and information offered by Treaptyque do not in any way replace vigilance.
Treaptyque cannot be held liable in the event of non-compliance with the legislation of the country where the products are used or delivered. It is Your responsibility to check with the local authorities the possibilities of importing or using the products or services that You plan to order.
The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network.
Treaptyque cannot be held liable for any damage resulting from the use of goods sold for purposes other than decoration.
Intellectual property :
All elements of the www.treaptyque.com website are and remain the exclusive intellectual property of Treaptyque. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether editorial or visual.
Any simple or hypertext link is strictly prohibited without the express written consent of Treaptyque.
These online sales conditions are subject to French law.
In the event of a dispute, jurisdiction is assigned to the competent courts of Paris, notwithstanding multiple defendants or warranty claims.